Terms and Conditions
1. Introduction
These Terms and Conditions govern access to and use of the Rideau Carleton Casino website, available at rideaucarletoncasinocanada.com, and related online services. Rideau Carleton Casino is operated as part of Hard Rock Hotel & Casino Ottawa, 4837 Albion Road, Ottawa, Ontario, K1X 1A3, Canada. Operations are conducted by Hard Rock International and regulated by the Ontario Lottery and Gaming Corporation (OLG) under the authority of the Province of Ontario.
By accessing or using the website, you confirm reading, understanding, and agreeing to these Terms and Conditions. If you do not accept the Terms and Conditions, discontinue use of the website.
2. Governing Law and Jurisdiction
These Terms and Conditions are governed by the laws of the Province of Ontario and the federal laws of Canada. Any disputes or claims related to the website or services are subject to the exclusive jurisdiction of the courts of Ontario.
3. Age Restrictions
Access to certain features, including the Social Casino and gaming-related content, is restricted to individuals 19 years of age or older. By using these features, you warrant compliance with the minimum age requirement and applicable laws of your jurisdiction.
You are solely responsible for ensuring that use of the website and related services is lawful from your location.
4. Website Content and Availability
Content and services on the website are provided on an “as is” and “as available” basis, without express or implied warranties. There is no guarantee of uninterrupted, secure, or error-free operation.
Website content is intended for informational purposes unless otherwise stated. The platform reserves the right to modify, suspend, or discontinue any part of the website or its content without prior notice.
5. Intellectual Property
All materials on the Rideau Carleton Casino website, including text, graphics, logos, images, and software, are the property of Hard Rock International, affiliates, or licensors, protected by Canadian and international intellectual property laws.
You are not permitted to reproduce, distribute, modify, transmit, or use website content for commercial purposes without prior written consent. Unauthorized use may result in legal action.
6. Acceptable Use
Use of the website is permitted only for lawful purposes that do not infringe the rights or restrict the use of others. Prohibited activities include:
– Attempting unauthorized access to systems or networks
– Transmitting harmful code, viruses, or malicious software
– Using automated means to extract data
– Engaging in activities that disrupt or interfere with website operation
Violation of these provisions may result in suspension or termination of access.
7. Disclaimers and Limitations of Liability
To the fullest extent permitted by law, all warranties concerning the website and its content are disclaimed, including warranties of merchantability, fitness for a particular purpose, and non-infringement.
Rideau Carleton Casino and associated parties are not liable for direct, indirect, incidental, consequential, or punitive damages arising from access to or use of the website, regardless of the basis of the claim, including contract or tort.
8. Additional Terms for Social Casino and Promotions
Social Casino offerings and certain promotions are governed by additional terms beyond these Terms and Conditions. These supplemental terms may include eligibility requirements, participation conditions, and restrictions.
Users are responsible for reviewing and complying with any relevant additional terms before participating. Non-compliance may result in loss of eligibility or benefits.
9. Regulatory Compliance and Responsible Gaming
Rideau Carleton Casino operates under regulation by the Alcohol and Gaming Commission of Ontario (AGCO) and the Ontario Lottery and Gaming Corporation (OLG), in compliance with Ontario gaming laws and regulations.
Resources supporting responsible gaming are available. Individuals with gambling-related concerns are encouraged to seek assistance via relevant support services.
10. Privacy and Data Protection
Use of the website is also governed by the applicable Privacy Policy, outlining collection, use, and protection of personal information. Use of the website confirms acceptance of the Privacy Policy.
Reasonable security measures are implemented to help safeguard data. However, no internet transmission or electronic storage method is entirely secure. Users acknowledge and accept inherent online data risks.
11. Third-Party Links
The website may include links to third-party websites or services not operated or controlled by Rideau Carleton Casino. No responsibility is assumed for the content, privacy policies, or practices of third-party sites. Use of such websites is at the user’s own risk. It is recommended to review terms and policies of third-party providers.
12. Modifications to Terms
These Terms and Conditions may be updated or modified at any time without prior notice. Revisions become effective upon posting. Continued use of the website following changes constitutes acceptance of the updated terms.
Periodic review of the Terms and Conditions is recommended to remain informed of updates.
13. Contact Information
For questions or concerns regarding these Terms and Conditions, contact:
Rideau Carleton Casino
4837 Albion Road
Ottawa, Ontario, K1X 1A3
Canada
Phone: +1 613-822-8668
For regulatory matters or complaints, contact the Alcohol and Gaming Commission of Ontario (AGCO) or the Ontario Lottery and Gaming Corporation (OLG).
14. Severability
If any provision of these Terms and Conditions is determined to be invalid or unenforceable, the remaining provisions remain in full force and effect. Any invalid or unenforceable provision shall be replaced by a valid provision most closely reflecting original intent.
15. Entire Agreement
These Terms and Conditions, together with the Privacy Policy and any additional terms for specific services, constitute the entire agreement regarding use of the website and services and supersede any prior agreements or understandings.